PRIVACY POLICY
Protection of personal data according to the LOPD
Novell Equipament, SL (hereinafter “Novellshop”), in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms of the Website: www.novellshop.com, are included in the specific automated files of users of the services of NOVELLSHOP.
The purpose of the collection and automated processing of personal data is the maintenance of the commercial relationship and the performance of information, training, advice and other activities of NOVELLSHOP.
These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.
NOVELLSHOP takes the necessary measures to ensure the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be made by the user through email to: info@novellshop.com or at the address: C/ Bruc, 26, 25001 Lleida.
The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating the changes to NOVELLSHOP.
For what purpose will we process your personal data?
At NOVELLSHOP, we will process your personal data collected through the Website: www.novellshop.com, for the following purposes:
1. In case of contracting the goods and services offered through www.novellshop.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending information requested through the forms available at www.novellshop.com.
3. To send newsletters, as well as commercial communications of promotions and/or advertising of www.novellshop.com and the sector.
We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an e-mail to the address indicated above.
The fields of these records are mandatory, being impossible to perform the purposes expressed if these data are not provided.
How long will the personal data collected be kept?
The personal data provided will be kept as long as the business relationship is maintained or you do not request its deletion and for the period for which legal liabilities may arise for the services provided.
Legitimation:
The processing of your data is carried out with the following legal bases that legitimize it:
1. The request for information and/or the contracting of the services of www.novellshop.com, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a statement or a clear affirmative action, such as checking a box provided for this purpose.
In case you do not provide us with your data or you do it in an erroneous or incomplete way, we will not be able to attend your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.
Target audience:
Your data is confidential and will not be disclosed to third parties, unless legally required or necessary to perform certain services. As data processors, we have contracted the following service providers, having committed to comply with the applicable data protection regulations at the time of contracting:
1- GESTOR with address at C/ , NIF/CIF nº , provides Accounting and Consulting services.
2- Logistics and Shipping service companies.
3- MAILCHIMP The Rocket Science Group, LLC with address at 675 Ponce de Leon Ave NE – Suite 5000 – Atlanta, GA 30308 with NIF/CIF nº EU 826 477 914, provides Newsletter and mass advertising mailing services. You can consult the privacy policy and other legal aspects of the company in this link.
Data collected by users of the services
In cases where the user includes files with personal data on the shared hosting servers, NOVELLSHOP is not responsible for the user’s failure to comply with the RGPD.
Data retention in compliance with the LSSI
NOVELLSHOP informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or for the safeguarding of public safety, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.
Intellectual property rights www.novellshop.com
NOVELLSHOP is the owner of all copyrights, intellectual and industrial property rights, “know how” and any other rights related to the contents of the web site www.novellshop.com and the services offered therein, as well as the programs necessary for its implementation and related information.
The reproduction, publication and/or non strictly private use of the contents, in whole or in part, of the www.novellshop.com website is not permitted without prior written consent.
Intellectual property of software
The user must respect third party programs made available by NOVELLSHOP, even if they are free and/or publicly available.
NOVELLSHOP has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from NOVELLSHOP, and the user is forbidden to access, modify, visualize the configuration, structure and files of the servers owned by NOVELLSHOP, assuming the civil and penal responsibility derived from any incidence that may occur in the servers and security systems as a direct consequence of a negligent or malicious action on his part.
Intellectual property of hosted content
The use contrary to the legislation on intellectual property of the services provided by NOVELLSHOP and, in particular, of:
– Use that is contrary to Spanish law or infringes the rights of third parties.
– The publication or transmission of any content that, in the opinion of NOVELLSHOP, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
– Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.
– The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
– The use of the domain’s mail server and e-mail addresses for sending unwanted bulk e-mail.
The user bears full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.
The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user shall indemnify NOVELLSHOP for any costs incurred by NOVELLSHOP in any case for which the user is liable, including legal fees and expenses, even in the event of a non-final court decision.
Protection of hosted information
NOVELLSHOP makes backup copies of the content hosted on its servers, however NOVELLSHOP is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of data deleted by users, as such data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by NOVELLSHOP, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.
The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to NOVELLSHOP.
Commercial communications
In application of the LSSI. NOVELLSHOP will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a previous contractual relationship, NOVELLSHOP is authorized to send commercial communications regarding NOVELLSHOP products or services that are similar to those that were initially contracted with the customer.
In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.
COOKIES POLICY
NOVELLSHOP informs about the use of cookies on its website: www.novellshop.com
What are cookies?
Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of numerous information society services. Among others, they allow a website to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information obtained, can be used to recognize the user and improve the service offered.
Types of cookies
Depending on who is the entity that manages the domain from which the cookies are sent and treats the data obtained, two types can be distinguished:
Own cookies: those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
Third-party cookies: those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.
In the event that cookies are installed from a computer or domain managed by the editor itself but the information collected through them is managed by a third party, they cannot be considered as own cookies.
There is also a second classification according to the length of time they remain stored in the client’s browser, which can be:
Session cookies: designed to collect and store data while the user accesses a web page. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).
Persistent cookies: the data remains stored in the terminal and can be accessed and processed for a period defined by the cookie owner, which can range from a few minutes to several years.
Finally, there is another classification with five types of cookies according to the purpose for which the data obtained are processed:
Technical Cookies: those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, make the application for registration or participation in an event, use security features while browsing, store content for broadcast video or sound or share content through social networks.
Personalization cookies: allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as the language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
Analysis cookies: they allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of such sites, applications and platforms, in order to introduce improvements based on the analysis of the data on the use made by the users of the service.
Advertising cookies: allow the management, in the most effective way possible, of advertising spaces.
Behavioral advertising cookies: store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on the same.
Cookies from external social networks: they are used so that visitors can interact with the content of different social platforms (facebook, youtube, twitter, linkedIn, etc..) and that are generated only for users of these social networks. The conditions of use of these cookies and the information collected is regulated by the privacy policy of the corresponding social platform.
Disabling and deleting cookies
You have the option to allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer. By disabling cookies, some of the available services may no longer be operational. The way to disable cookies is different for each browser, but can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu where you can find instructions. The user may at any time choose which cookies he/she wants to operate on this website.
You can allow, block or delete cookies installed on your computer by configuring the browser options installed on your computer:
Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
Chrome: https://support.google.com/accounts/answer/61416?hl=es
Safari: http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/
Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html
In addition, you can also manage the cookie store in your browser through tools such as the following:
Ghostery: www.ghostery.com/
Your online choices: www.youronlinechoices.com/es/
Cookies used on www.novellshop.com
The cookies that are being used in this portal are identified below, as well as their type and function:
This Website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States -Google-. Google Analytics uses cookies, which are text files placed on your computer, to help the Website analyze how users use the Website. The information generated by the cookie about your use of the Website – including your IP address – will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. This website may make use of tracking tags on certain pages for measuring and optimizing marketing campaigns results, not storing in any case personal user information. You may refuse treatment of the data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so you may not be able to use the full functionality of this Web Site. By using this Website, you agree and consent to the storage and processing of data about you by Google in the manner and for the purposes set out above.
Acceptance of Cookies Policy
NOVELLSHOP assumes that you accept the use of cookies. However, it displays information about its Cookie Policy at the bottom or top of any page of the portal with each login in order to make you aware of it. In view of this information, it is possible to carry out the following actions:
Accept cookies. This notice will not be displayed again when accessing any page of the portal during the current session.
Close. The notice is hidden on this page.
Modify your configuration. You can learn more about what cookies are, learn about NOVELLSHOP’s Cookie Policy and modify your browser settings.
